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I haven't received my parcel?
If you have not received your parcel, contact us by e-mail at: info@tido-distribution.fr
My parcel has not been shipped yet and I want to withdraw from my order. What should I do?
If you have placed an order and have not received a link allowing you to track your parcel online, it is still possible to withdraw. To do so, contact us at: info@tido-distribution.fr

If you wish to withdraw, make sure you do not wait too long before contacting us, as this could cause problems for our order pickers' organisation!